"...to paraphrase from the treatment of alcoholics, "Don't be their "crutch" in the absence of their own responsibility." Their excuses for not learning are not acceptable." - I spotted this quote on Lockergnome (link in right-hand content bar) from a PC repair shop. I think the same is true providing tech support to the film & TV industry. So many folks are too proud to "sully" themselves with details!
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